MDS BLOG

Just a little tip for my good readers using joomla. Recently  an email from one of my clients hosting provider came  informing him that his site has been suspended due to his site overloading the entire server. As a seriously growing website, you would not want your site to be offline for even a minute.

One of the reason why it is good to rent your server from an established hosting provider is the fact that they are used to most problems and would normally work with you to take care of the problem.

The culprit was simply the joomla cache that was turned off. If you turn on the joomla cache option from the joomla admin > Site >  Global configuration >System > Cache Setting.  Joomla would generate a file saved on your computer that can be called up when ever it is requested instead of stressing the server all the time if requests are made. In order to avoid this happening to your site, it’s better to turn it on after installation.

Please visit Joomla Hacks for more info.

Sorry i have been extremely busy these days trying to put some clients online, but just a quick note, after installing HESK help desk software, if you run into the problem of not being able to log into your admin panel please follow the instructions below.

The password reset script only resets the password, not the username.
You can either look in the mySQL database (table hesk_users) for the username or use the password reset script again, but open it in Notepad first and change

`pass`=’499d74967b28a841c98bb4baaabaad699ff3c079′

to this:

`user`=’Administrator’

Then you can use the default info to login;
User: Administrator
Pass: admin

One of the headache  that come with Prestashop is the fact that most people cannot get around the function in the admin. I considered myself a prestashop guru but was brought down to my knees with a simple problem setting default carrier in Prestashop.

PROBLEM: Once a customer logs in and checks out an order, they cannot go further because of this message “There is no carrier available that will deliver to this address!”

You may wonder why this is happening even after you have created a carrier and saved it as a default.

Quick solution: Go to Admin > shipping > Carriers. Make sure you have set up your carrier and save it as the default carrier, then go to the >  Price 0r > Weight tabs  just above on the menu.  Add a price rage  or weight range.

Please note that this must be realistic with the range of prices and weights in your store. It’s better to set a range for one and then click on >Shipping tab,

Select a radio button to reflect  billing according to weight or price  as you have chosen and then just below  where you find this text “Fees by carriers”, select the default carrier and save the page. Now test your clients account again and you should be okay.

If you are having problems with this , feel free to leave a comment here and we will answer it.

I have just installed Hesk helpdesk software on our support center to help support our clients. This is a very good script and the support is great. It has both rapid admin and forum support. Read from Hesk website below.

HESK is free PHP Help Desk Software that runs with MySQL, allowing you to quickly and easily set up a Web—based ticket support system for your Web site.

Install HESK for your Web site, so your customers can quickly and easily submit support tickets. This will also let your staff benefit from an easy-to-use Web interface to help you better manage customer support requests.

You’ll love HESK—users say they like this script because it is so easy to use, simple, secure and a FREE alternative to commercial (read $200+) Help Desk Software. Use HESK’s simple-to-install script that takes care of your database setup and lets you get your help desk up and running quickly and with very little effort.

This is one of the best free membership scripts on the net, it gives you the room to customize it yourself as you would need to have some degree of knowledge on how to edit files.

Phpautomembersarea comes with an easy installer that does the job automatically for you,  you would be surprised at how easy this can go.