LOGIN ISSUE WITH HESK ADMIN
Sorry i have been extremely busy these days trying to put some clients online, but just a quick note, after installing HESK help desk software, if you run into the problem of not being able to log into your admin panel please follow the instructions below.
The password reset script only resets the password, not the username.
You can either look in the mySQL database (table hesk_users) for the username or use the password reset script again, but open it in Notepad first and change
`pass`=’499d74967b28a841c98bb4baaabaad699ff3c079′
to this:
`user`=’Administrator’
Then you can use the default info to login;
User: Administrator
Pass: admin