Problem: On a dedicated server, after creating an account and configuring the domain name servers very well, site is uploaded and it still does not resolve to  the domain, instead it produces a default cpanel page saying that cpanel is installed on this server. This can be a headache sometimes but try the following:

Solution: You many either wait for about 1 -72hrs , may be the domain is still propagating or if you are on  a dedicated server, try restarting Apache. To restart Apache go to your server if you are using c panel whm, then on the left menu under the heading “Restart services” look for the link “HTTP Server(Apache)“  choose yes if asked to restart server.

After this process, please clear your browser cache and type in your site url again into your browser, you should be ok, please contact your host to help out if all these does not work out.

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Another very important note to take is that even if you use the same password for your WHM and cpanel login, it will always log you in as a WHM user and you would not be able to access your database using PHPMYADMIN, in order to avoid this situation please make sure the two passwords are not the same.

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Now lets get back to our topic which is backing up your files and databases using cpanel. One good thing about using a cpanel hosting platform is the fact that a lot of things are already inbuilt into it. So lets go now and back up your files and databases

Go to your cpanel(normally you must log in)

Find the backup icon

click on the icon

you would be taken to a page that features links to backing up your home directory or restoring your home directory.

Since you are backing up all you need to do is click on the button that asks you if you want to “download or generate full website backup”, this would include all your home directories and databases,  or if you want to do partial backing up, this means that you want to either backup the home directories only or the databases only.

When you click on any of these options, it will open in a zip file and which you can now store in any directory in your computer. please take care where you store these because this would be needed if your site crashes. A good websmaster would do  backups everyday and especially for those running a database driven website, then the databases would need to be backed up daily.

Why is it good to do backups?

Any site can crash or be hacked into  and so this calls for you to have a backup ready, even if you don’t know how to restore your site, you can get a person with a good technical know how to do that for you but also, the person would need  your backed up files or he/she wont be able to do anything .

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typical ftp commader interface

The left side links you to the files and folders on your computer , while the right side links to your web server. To transfer files you would need to open the files you want to transfer and then use the arrow pointing right or left to do that, that means you can transfer files/folders from  your computer to your  server or vice-versa.

To set up the server, please click on the top right menu “new server” to set up your server. This is basically your ftp details. Please see the image below for the server set up page:

Server set up page to configure your web server

Please click on the picture to enlarge the image more so you can see how to fill in your ftp details.

This system may vary in different ftp programs but the logic is basically the same.

Have Fun.

CORRECTION PLEASE: In the server configuration page, please  use your ftp username and ftp password in the provided spaces and not any username or any password as was mentioned in the image.

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Read an extract from the website below;

Why Choose iWeb?

iWeb has been providing Effective and Scalable Web Hosting Solutions for over a decade. Shared Web Hosting, Dedicated Servers and Colocation Hosting solutions are complemented by convenient Domain Registration services, Free Web Hosting Tools and a sincere commitment to customer satisfaction.

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